NC Board of Marriage and Family Therapy

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Complaint

The North Carolina MFT Licensure Board is authorized to receive and investigate complaints against individuals who are licensed by this Board or individuals who are practicing MFT in this state without a license and are not in an exempt setting as defined by NC Statutes.

The Board may initiate its own complaint and conduct an investigation of a suspected violation if reasonable cause exists to believe a violation has occurred.

The Board has adopted and endorses the American Association of Marriage and Family Therapists (AAMFT) Code of Ethics. Whether or not a licensed MFT is a member of the AAMFT, in this state, they are still bound to follow this code.

If you believe that an ethical violation has occurred, you may submit a complaint to the board. Please download a paper copy, scan and attach to an email to [email protected] or fax to 919-336-5156.

You must give your name and contact information, along with the name and contact information for the therapist involved. If there is a witness to this event, there is a space for you to supply their name and contact information as well.

There is space to describe the complaint that occurred. Please provide as much detailed information as you can when submitting the complaint. You may attach additional supporting documents if you desire. You may denote which ethical code was violated, though that is not required to submit a complaint.

What to Expect When You File a Complaint

Once received at the Board’s office, your complaint will be entered into a database and it will be assigned a number so no names will be known to anyone but the Board attorney, Board executive director, and the ethics chair. Once the complaint has been received, a notification is sent to the therapist against whom the complaint has been filed, allowing him or her to respond to the allegations in writing.

A letter is also sent to the person filing the complaint acknowledging the receipt of the complaint and informing the person of the complaint number. After receiving the complaint number, any additional information forwarded to the Board’s office should include the complaint number so it can be easily identified as additional information to the complaint.

Copies of complaints are forwarded to the Board’s Ethics Committee for review. The therapist’s response to the complaint is also shared with the Ethics Committee.

If necessary, the Board will investigate the complaint and issue a ruling after gathering all the necessary information. Investigations will not be made unless complaints are in writing and signed by the complainant. Complaints made over the phone or in conversations cannot be investigated.

The Ethics Committee reviews with the Board, at its next scheduled meeting, details of the complaint received and the response from the therapist. The Board makes a decision as to what the next step should be. The Board meets approximately every three months.

All complaints must follow due process and are not immediately resolved.

Helpful Links

Calendar

Download the 2020 Calendar with deadlines for exam applications, license application materials, dates the Board meets, and more.

 

Code of Ethics

Review the latest edition of the Code of Ethics from the American Association of Marriage & Family Therapy. All licensees in North Carolina must abide by this code, even if they are not members of AAMFT.

 

Licensure Laws in North Carolina

The duty of the North Carolina Marriage & Family Therapy Licensure Board is to carry out these NC General Statutes.

 

Administrative Code in North Carolina

The Administrative Code supplements the General Statutes for the North Carolina Marriage & Family Therapy Licensure Board. It outlines continuning education requirements, fees, and more.

 

Definitions

Learn the definitions of terms frequently used in graduate school, during the licensure process, and in the laws governing the profession.

 

North Carolina Association of Marriage & Family Therapy

NCAMFT is the professional organization for marriage and family therapists in North Carolina. Their job is to promote and advance the profession across the state.

 

American Association for Marriage & Family Therapy

AAMFT is the national association for the profession, and is the parent organization for NCAMFT. They work to advocate for the profession across the nation, and provide journals, magazines, conferences, and more to keep professionals up-to-date.

 

Association of Marital & Family Therapy Regulatory Boards

The AMFTRB sponsors collaboration amongst the boards and groups who carry out licensure statutes, along with developing compatible standards.

 

Professional Testing Corporation

The PTC is in charge of administering the licensure exam for the profession in most states.

Contact

Please Note: Due to the current health pandemic, the Board has asked that effective March 25, 2020, that all forms and application submissions be submitted strictly online in an effort to reduce potential exposure for all parties.

The Board prefers email correspondance in order to serve you faster. This will also allow us to focus our efforts on contining to finalize the website, so you can have more answers and information available here.

We appreciate your patience.

Mail: NC MFT Licensure Board
1135 Kildaire Farm Road, Suite 200
Cary, NC 27511

Click here to contact the Board.

Forms Directory

Email or Fax all forms except annual license renewal. The license renewal form is an online form, no 'paper' submissions of renewals. EMAIL: [email protected] FAX: 919-336-5156 . General Directions for All FormsDirections for Specific SectionsDirections to Pay Form FeesSubmit Form and Pay Forms Fees HereLinks to … Access Forms...

Disclaimer

This website is considered a primary source for North Carolina Marriage and Family Therapy Licensure Board (NCMFTLB) data. All information provided by the NCMFTLB on this website is made available as a service to the public. While every attempt is made to ensure that the information contained herein is both accurate and … Read More...

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