Frequently Asked Questions

Frequently asked questions organized by topic. Click the headings to reveal list.

General FAQs Plus (click or tap to expand) +

Plus (click or tap to expand) + Are Board meetings open to the public?

Yes, the meetings are open to the public though certain portions of meetings or hearings may be closed.  For example, discussion of investigative matters or pending complaints is closed to the public.  Applications for licensure are reviewed in closed session.  Applicants for licensure are notified post Board meeting of the Board's decision (generally within 5 business days. The Board calendar advises how to attend a meeting.

Plus (click or tap to expand) + Is the Board part of state government?

The Board is an independent agency that regulates the practice of marriage and family therapy on behalf of the state of North Carolina. 

Plus (click or tap to expand) + Does the Board accept mailed application materials or licensure renewals?

No, all  materials are submitted through the applicant portal. Paper applications are not accepted.

Plus (click or tap to expand) + Does the marriage and family therapy licensure board receive funding from state or local governments?

No. One hundred percent of the Board’s operating revenue comes from fees paid by its licensees, including applications and annual renewal fees. The Board does not receive any portion of the fees paid for taking the National MFT Exam.      

Plus (click or tap to expand) + How are Board members selected?

Board Members are appointed by the Governor of North Carolina. Four board members shall be practicing marriage and family therapists who are licensed in the state at the time of their appointment. Three members shall be representatives of the general public who have no direct affiliation with the practice of marriage and family therapy.

Plus (click or tap to expand) + How do I verify if a licensee has any disciplinary action or if someone is licensed by the Board?

Licensee verification is available at www.ncbmft.org (in real time).  If the verification registry indicates "public record", a copy of the disciplinary action imposed is also published on the Board's website.

Plus (click or tap to expand) + How long may a Board member serve?

Board members may serve up to two consecutive four-year terms, subject to reappointment by the Governor.

Plus (click or tap to expand) + How often does the North Carolina Marriage and Family Therapy Licensure Board meet?

The Board meets four times per year.  Generally meetings are held in February, April/May, August, October/November.  Refer to the Calendar at www.ncbmft.org for scheduled license application review meetings. 

Plus (click or tap to expand) + I have enrolled in a doctoral program. May I practice as an intern?

Enrolling in a post-graduate doctoral program does NOT automatically mean you can practice without a license.  Per NC Statute, as an enrolled student you may qualify as being in an exempt setting IF you meet all three of the requirements as listed (i) enrolled in a master's level program or higher in a recognized educational institution (defined as a minimum of a regionally accredited university with a course of study in a mental health field equivalent to the MFT coursework required for licensure) , (ii) under supervision as approved by the Board (defined as an AAMFT Approved Supervisor or Supervisory Candidate if the university program also recognizes those supervisors) in a training institution approved by the Board (defined as a site accepted by the university program for practicum or intern sites) , and (iii) designated by a title such as "marriage and family therapy intern." You must be designated as an intern or enrolled in a practicum approved by the program.  Your employer or a practice location cannot bestow the title of intern.  Most doctoral programs have specific prerequisites to consider you an intern.  In other words, your practice of MFT must coincide with your transcript practicums/internships and must be under the supervision of an AAMFT Supervisor or in some instances a Supervisory Candidate (only if accepted by your university program; cannot be a peer supervisor as defined by the AAMFT).  The Board reserves the right to make the final determination to accept or reject hours earned in university practicums/internships towards the requirements for licensure hours.

Plus (click or tap to expand) + I recently received my LMFTA. Can I work for a private practice or open my own private practice?

Yes. For LMFTAs, you must be under the supervision of a supervisor approved by the Board. The LMFTA Supervisor does not have to be in the office where you work; however, they must be readily available. Please note that the Board does not recommend private solo practice for the newly licensed LMFTAs.  If an LMFTA chooses to practice solo, they must also have the approval of their supervisor who is responsible for their practice.  A form completed by the supervisor must be on file with the Board.

Plus (click or tap to expand) + Is membership in AAMFT or NCAMFT required to be licensed to practice marriage and family therapy in North Carolina?

No. The AAMFT and NCAMFT are professional associations while the NC MFT Licensure Board is the regulatory board governing the practice of marriage and family therapy in North Carolina. 

Plus (click or tap to expand) + What is the definition of telehealth practice?

Telehealth refers to the mode of delivering health care services and public health via information and communication technologies to facilitate the diagnosis, consultation, treatment, education, care management, and self-management of a patient’s health care while the patient is at the originating site and the health care provider is at a distant site.

Examination FAQs Plus (click or tap to expand) +

Plus (click or tap to expand) + How often can I take the National MFT Exam?

The exam is offered monthly.  The applicant portal provides more information, an examination roadmap which includes deadlines and requirements for registration with the exam service. The examination application deadline to the examination administration service will be the first day of the month, one month prior to the month the candidate wishes to take the exam. In other words, the application deadline to the examination service (Professional Testing Corporation - PTC) will be the first day of each month preceding the month in which the candidate wishes to take the exam.

Plus (click or tap to expand) + How can I find out more about the National MFT Exam?

All the information you need for applying for and taking the examination is included in the Examination Roadmap (handbook) found at the link provided in the applicant portal.  It is the applicant’s responsibility to review the handbook for answers to any questions.  The Board cannot provide individual consultation on the process.

Plus (click or tap to expand) + I failed the National MFT Exam, how do I get approval to take it again?

Any retake or code reissuance requires requesting a new approval code and  a fee of $50 to the NC MFT Board in addition to the fees for exam registration and administration paid to the exam service.

Plus (click or tap to expand) + I have already passed the National MFT Exam, do I have to take it again?

No, exam scores do not expire.  If you have passed the National MFT Exam, the applicant portal provides information on how to have your score officially (required) transferred to the NC MFT Licensure Board for your application for licensure.

Plus (click or tap to expand) + I have submitted a complete application for obtaining an approval code to register for the National MFT Exam. When will I get the approval code?

Exam Application are reviewed on a regular basis by Board staff.

Notification of application decision, if approved,  will be emailed to you with instructions on how to obtain an approval code for registering for the exam.

1st of each month: application/registration with the examination service (Professional Testing Corporation).

Plus (click or tap to expand) + If I pass the National MFT Exam will my license be approved?

Approval to take the National MFT Exam and passing the National MFT Exam does not guarantee approval for licensure as a MFT in NC. The Exam is one component of the licensure process.  Approval to take the exam is issued based on whether a master’s degree in MFT or a related mental health degree with a minimum of 45 semester hours or the equivalent quarter hours has been conferred as evidenced by a university transcript from a regionally accredited university in accordance with NC Statutes.  Evaluation of education and supervised clinical experience does not occur until a complete application for licensure is submitted. 

Plus (click or tap to expand) + When and how will I be notified of my exam results?

Examinees will receive an individual score report sent to the address of record (directly from PTC) approximately 20 days after the last day of the examination period. Do not contact the NC MFT Licensure Board for your score. If you do not receive your score within 20 days from the end of the testing period, again, you must contact the exam service directly for assistance with obtaining your score. It is very important to retain your letter verifying your exam score as you will need a copy to submit when you apply for licensure in NC.  If you do not retain a copy, you will have to request a duplicate copy from the exam service and they charge a fee for that! 

Plus (click or tap to expand) + When can I apply to take the National MFT Exam?

A minimum of a master's degree in MFT or a related degree must have been conferred (as evidenced by a transcript) prior to applying for the examination.  The applicant portal provides more information on how to determine eligibility for applying to take the National MFT Examination.

Plus (click or tap to expand) + Which exams will NC recognize for licensing MFTs?

The only exam accepted and recognized for NC MFT Licensure purposes is the National MFT Exam.  Passing the National MFT Exam is required of ALL applicants for licensure as an MFT in NC, regardless of length of licensure in another state.

Licensure FAQs Plus (click or tap to expand) +

Plus (click or tap to expand) + Does North Carolina offer reciprocity (also referred to as comity or endorsement) with other states?

There are no agreements or automatic reciprocity arrangements with any other state.  If you are requesting that the NC board consider you for licensure based on licensure as an MFT in another jurisdiction, you MAY be eligible IF a) you have  been a licensed MFT in good standing for the five previous, continuous years (with no lapse in licensure or disciplinary action) in a state recognized by the Board (at this time all states are recognized  as having equivalent academic and experience requirements) and b) submitted documentation that you have passed the National MFT examination and c) submitted a complete application.

Plus (click or tap to expand) + How long is the LMFT valid?

The LMFT must be renewed on an annual basis. The first renewal is due by July 1 after the first full year of licensure and then must be renewed each year by July 1. 

Plus (click or tap to expand) + I am not sure if the courses on my transcript match those in the regulations. What should I do?

The Board cannot provide a pre-evaluation of your coursework.  However, you should refer to the licensure guidelines for course information. Coursework completed through COAMFTE accredited programs is accepted.  All other applicants are considered related degree applicants and must submit syllabi from the degree program. The syllabi must be from the actual time you completed the course. You may wish to request assistance from your university in securing the required syllabi.  Applications for licensure with a related degree cannot be processed until the syllabi requirement has been demonstrated.   

Plus (click or tap to expand) + Can my MFT clinical and supervision hours transfer for other mental health licenses?

The NC MFT Board only regulates licensure for MFTs.  Questions about other licensure boards should be directed to those boards.

Plus (click or tap to expand) + Do insurance companies pay for MFT services?

For questions about payment practices, your state association, the advocacy organization for MFTs may be able to provide guidance.  Contact the NCAMFT via www.ncamft.org or provider services with the specific insurance company.

Plus (click or tap to expand) + How do I become an approved supervisor?

Information about the process to become an AAMFT Approved Supervisor is found at www.aamft.org.

Plus (click or tap to expand) + How do I complete the clinical and supervision report forms if I have more than one supervisor in the same work setting?

If you are receiving supervision from two approved supervisors, document the hours from each supervisor on separate forms.

Plus (click or tap to expand) + How do I know if my application is complete?

Applications are submitted through the applicant portal and as submitted materials are reviewed and accepted, your status is updated.  You may log-in to your applicant portal account at any time and see what has been accepted or is pending.

Plus (click or tap to expand) + How do I notify the Board of a name change?

Log-in to your applicant portal to submit a request for a name change. A copy of a legal document (driver’s license, marriage certificate, court order, etc.) will be required to approve a name change.

Plus (click or tap to expand) + How do I notify the Board of an address change?

Log-in to your applicant portal and update address information there.  Licensees should notify the Board of any address change within 30 days.

Plus (click or tap to expand) + How do I, my employer, insurance companies, or other states receive verification of my license?

A verification of licensure may be printed directly from www.ncbmft.org.  There is no charge for web verification. Information that is provided includes name, license number, date of original licensure, expiration date, and whether there are any disciplinary actions (public record). 

Plus (click or tap to expand) + How long do I need to keep my client records?

MFTs have both a legal and ethical obligation to retain client records.  The Board, therefore, recognizes the necessity and importance of a licensee’s proper maintenance, retention, and disposition of client records.  Licensees should also make provisions for disposition of records in the event of closing a practice or death of a licensee.  State and federal laws require that records be kept for a minimum length of time including but not limited to the following:  

a. Medicare and Medicaid Investigations (up to 7 years);

b. HIPAA (up to 6 years);

c. Except for minor clients, five years after the date of the last session;

d. Minor clients – 5 years after the age of consent was or would have been reached. 

Plus (click or tap to expand) + How long does it take for review of my submitted application materials?

Generally, you can expect submitted materials to receive preliminary review and/or acceptance within a maximum of 15 days from date of submission.  You may log into your applicant portal at any time to check the status of your application.

Plus (click or tap to expand) + How long is the LMFTA valid?

The LMFTA is a provisional license. The licensee will have up to three years in which to acquire the remaining clinical and supervised hours required for unrestricted licensure (LMFT).  Annual renewal will be required for each year of LMFTA licensure. Twenty hours of continuing education are required, including three hours of ethics. Up to twelve hours of acquired supervision may be counted toward these twenty hours. 

Plus (click or tap to expand) + How many clinical and supervision hours are required for licensure?

A total of 1500 clinical hours with 200 approved supervision hours (AAMFT Approved Supervisor or accepted Supervisory Candidate) is the minimum requirement.  Up to 500 clinical hours and any amount of approved supervision earned while in your qualifying degree program may be counted toward the licensure requirement.  The remaining 1000 hours must be acquired, under approved supervision (AAMFT Approved Supervisor or accepted Supervisory Candidate) or post licensure (LMFTA). A minimum of 25 supervision hours must be acquired post degree, regardless of the number of hours earned prior to completion of your degree.  In other words, even if you earned 200 supervision hours during your degree program, you would still need at least 25 more post degree. 

Plus (click or tap to expand) + How should my transcript verifying completion of the required degree be sent to the Board?

Transcripts: Must be sent directly, electronically * from the issuing institution (i.e. the university office or their designated transcript processing company) to the Board. Send to ncbmft@ncbmft.org.   

Name Changes: If the name on your transcript is different than the name on your application, documentation such as a copy of your marriage license, divorce decree, or court order, must be submitted with your application(s) for the National MFT Exam or any licensure application. * If your university cannot issue an electronic transcript, an original (hard copy) may be mailed to the Board's office address.  Be aware there may be a delay in receipt and processing of mailed transcripts.

Plus (click or tap to expand) + I am applying to another licensure board and they will not accept a web verification of licensure. They require a written verification.

If a written verification of licensure is required, complete the 'Request for Verification' form under the licensure section of www.ncbmft.org, log-in to your applicant portal, upload the completed form and submit the required fee for a written verification. Once a written verification is requested, the NC MFT Licensure Board generates a letter on Board letterhead, signed by the Executive Director, and the licensure Board seal is affixed to the letter. Finally, the letter is sent (electronically) directly to the email address provided on the Request for Verification form. This is the only verification form/letter the Board will provide. The Board's written verification form is generally accepted by all other state licensure boards and entities. 

Plus (click or tap to expand) + I am enrolled in a master's program that offers quarter hours instead of semester hours. How can I meet the requirements?

 One quarter hour equals .67 semester hours. You will have to complete enough courses in the required coursework categories to meet the minimum semester hour requirements.  Taking the same course twice will not suffice.  

Plus (click or tap to expand) + I currently have an NC MFT license as well as licensed in another state(s). I am living in NC. My understanding is that it is legal to practice therapy (telehealth) across state lines.  Can you confirm that this is acceptable? Is it acceptable practice MFT in other states via telehealth?

As long as you are licensed in NC, in good standing, you can practice in NC no matter where you are physically located.  However, if you are in another state, you need to check with that licensure board as to what is permissible under their regulations.  The NC MFT Board cannot advise on the regulations and requirements of other state boards.  Again, the NC MFT license is valid only for practice in NC.

Plus (click or tap to expand) + I have changed my mind about submitting an application, can I get a refund of my application fee?

Application fees are non-refundable.

Plus (click or tap to expand) + I have questions about the licensure process?

Carefully review all the information provided on the Board's website, including the FAQs.  The licensure process is objective, not subjective, meaning the Board must follow NC Laws and Statutes governing the practice of MFT in North Carolina.  Once you create an applicant portal, the system guides you through the requirements for documentation.  The Board cannot provide individual consultation on the licensure process nor can exceptions to the requirements be granted.  Prior to initiating the application process, again, carefully review the information provided.

Plus (click or tap to expand) + If all my application materials have been 'accepted' will my license be issued?

Licensure applications are subject to a two-step approval process. First, staff reviews all applications for completing basic application requirements. The second, and final step occurs at a regularly scheduled meeting where the Board reviews each application and votes to approve, defer or deny for final licensure.  and approve final licensure.  This final review process takes place at a regularly scheduled application review Board meeting.  Please refer to the calendar at www.ncbmft.org for scheduled meetings. 

Plus (click or tap to expand) + If approved, when will I receive my license?

Once the review process has been completed and your status is updated to Approved, you will be able to print an original license directly from the applicant portal. This usually occurs within 5 business days of a scheduled application review board meeting.

Plus (click or tap to expand) + If I send you a copy of my transcript will you review to see if I meet the requirements?

No, only complete applications are reviewed.  The Board's website provides information as to the minimum education/coursework requirements. 

Plus (click or tap to expand) + Must I continue to have supervision after I have completed my experience hours for converting from LMFTA to LMFT but have not been notified of approval of LMFT?

Yes. You must remain under the minimum supervision requirements until you are notified that LMFT has been approved which is at least one hour per month.

Plus (click or tap to expand) + My application was denied, can I get a refund of my application fee?

Application fees are non-refundable.

Plus (click or tap to expand) + My practicum and internship hours were not supervised by an AAMFT Approved Supervisor. Will these hours count for licensure?

The experience may count toward the education requirement of 9 semester hours IF the practicums/internships are listed on your transcript; however, the hours will not count toward the licensure requirement.  You will need to earn 1500 clinical and 200 supervision hours post-degree under the supervision of an  AAMFT Approved Supervisor or AAMFT Supervisory Candidate (approved and accepted by the Board) or post licensure (LMFTA) as an LMFTA before applying for LMFT.

Plus (click or tap to expand) + Should I be concerned about abandonment of my Application for Licensure?

If an Applicant does not submit the remaining documents or information requested in the application within two years of initial application, the application is considered abandoned and a new application and fees will be required to apply for licensure.

Plus (click or tap to expand) + The person who supervised me during my practicums/internships is no longer available; therefore, I am not able to have him/her complete the supervision form. What should I do?

Contact the university program director responsible for the practicums/internships (if they are an AAMFT Approved Supervisor) to verify your experience hours; however, you should first try to locate the original supervisor. 

Plus (click or tap to expand) + What forms must I use to record my experience hours and supervision?

The clinical and supervision hours reporting forms and process is available via the licensure portal.

Plus (click or tap to expand) + What licenses does the Board issue?

Licensed Marriage and Family Therapist (LMFT) and Licensed Marriage and Family Therapist Associate (LMFTA)

Plus (click or tap to expand) + Where can I find the Code of Ethics?

The Board has adopted the AAMFT Code of Ethics.  View the code at www.aamft.org.

Plus (click or tap to expand) + Which application do I complete?

Refer to the Licensing Guidelines under the licensure section of www.ncbmft.org

Plus (click or tap to expand) + Who is able to supervise me for my LMFTA?

For hours to count toward the minimum of 1500 clinical and 200 supervision hours, the hours must be acquired under the direction of an AAMFT Approved Supervisor or accepted Supervisory Candidate who is also licensed in the state of North Carolina.  Locate AAMFT Approved Supervisors at www.aamft.org.  

Plus (click or tap to expand) + Who may complete the endorsement forms?

Endorsement forms must be completed by individuals familiar with your MFT practice (colleagues, co-workers, professors, etc.). For LMFTA applicants, at least one endorsement form must be completed by an individual that has served as your past/present supervisor. Relatives, subordinates, and clients are not acceptable references.

Plus (click or tap to expand) + Why am I being asked to provide information as to my Congressional District, county, race, gender, etc.)

These are optional fields, not published and are used for determining things such as eligibility for board appointments (appointments are required to be from different districts). The state is committed to diversity as well and having this data assists with the process.  The advocacy organization for MFTs (the NCAMFT) often asks the Board for lists of licensees by Congressional District when there is an issue before the legislature that may affect MFTs in the State of North Carolina.  The NCAMFT can more effectively provide legislative alerts and calls to action with this data.

Plus (click or tap to expand) + Why am I being asked to provide my social security number or Tax I.D. number.

The Board is required by state statutes to collect this information for State of NC required reports.  Social Security numbers may be used for background checks.

Plus (click or tap to expand) + Will the verification of licensure include my National MFT Examination score?

The licensure board does not verify National MFT Examination scores. You will need to request those scores directly from Professional Examination Services (PES) via the “Score Transfer Request” 

Plus (click or tap to expand) + How can I find out more about how to navigate/use the portal system?

When you log in to your account, look for the ‘bar’ across the top of the page.  You will see four items, select User Guide.

Plus (click or tap to expand) + How are quarterly supervision reports submitted?

‘Paper’ forms are no longer accepted for those completing applications for licensure or LMFTAs working towards the LMFT. The system is designed for LMFTAs to enter and track their hours.  The LMFTA will enter their supervisor(s) name (s)and contact information and ‘invite the supervisor’ to complete the online form/process for the information they are being requested to provide for an applicant’s application or quarterly reporting if already an LMFTA.  The LMFTA first enters the hours, then invites the supervisor to review and/or approve. This essentially requires a licensee to manage their path to licensure. To access that next step, the LMFTA should go to www.ncbmft.org and on the home page, they will see I Want To…, select the option Report Hours (this will prompt them to log in to their licensee portal and begin that process. Note: The same process will work for applicants to ensure a Supervision Agreement is sent for an application or if an LMFTA wants to change or add supervisors.

Plus (click or tap to expand) + The endorser/supervisor I 'invited' accepted the invitation, but they cannot access anything else, what is the next step?

If the supervisor or endorser is also an NC MFT licensee, they will have ‘two roles’ under their email address and will need to ‘toggle' between the two roles/accounts.  This will allow the supervisor/endorser to see the information they need to complete. 

Renewal FAQs Plus (click or tap to expand) +

Plus (click or tap to expand) + Can I renew early?

Renewal of your license is required on an annual basis (once you have been licensed at least one year.  Your license expiration date, listed in your licensee portal/account or on your license is the date by which you must renew your license. You will receive renewal reminders starting on April 1 of each renewal year if your license is due to be renewed.

Plus (click or tap to expand) + Can overages in CE hours be carried forward to a future renewal period?

No. CE hours may not be carried forward from the renewal period in which they were earned.

Plus (click or tap to expand) + How can my LMFT be placed on inactive (non-practicing status)?

If you will not be practicing MFT you may choose to place your license on inactive status by submitting a written request to the Board office via the licensure portal. While the license is on inactive status, no renewal fee or continuing education are due to the Board. However, there is a inactive maintenance fee of $50 required on a yearly basis .  Placing the license on inactive status would avoid the license from being suspended for failure to renew or having to renew the license if it is not needed at this time. Currently, no further information would need to be submitted to the Board office once the license was placed on inactive status, until which time you wish to reactivate the license. Currently, there is no time limitation for the license to remain on inactive status as long as the annual inactive maintenance fee is submitted by July 1 of each year.

Plus (click or tap to expand) + How do I reactivate my LMFT from inactive (non-practicing) status?

If the license has been placed on inactive status and the expiration date has passed, you may re-activate the license by submitting the Renewal request and documenting the required continuing education during the most current two-year period and the reactivation fee of $200. The required continuing education must be submitted to the Board office for the license to be re-activated.

Plus (click or tap to expand) + How do I renew my license?

Renewals are submitted via the licensee portal. Detailed instructions will be provided.  No paper renewals are processed.

Plus (click or tap to expand) + How long do I have to reactivate an expired license?

A license that has expired for two years or more, and was not renewed and was not placed on inactive status (through written notification received by the Board), cannot be reinstated or reactivated. This is NOT a disciplinary suspension but it does require additional information to reactivate. Re-activating a  license that has been suspended for failure to renew requires re-application and fees.

Plus (click or tap to expand) + How long does it take to process my renewal?

Allow up to 15 days for processing of renewals.  Renewal requests received after June 15 may incur a delay.

Plus (click or tap to expand) + How many continuing education (“CE”) hours can be on-line or in person?

There is no restriction on the number of hours that may be obtained on-line or in person.

Plus (click or tap to expand) + I am an active duty service person or spouse and am deployed outside the U.S. Can I request an extension for renewal?

Yes, active duty service people or their spouses who are deployed outside the U.S. may request waiver of continuing education requirements for any renewal year.  

Plus (click or tap to expand) + I am taking an online continuing education course, how do I know if it has been approved by the Board?

The Board does not pre approve courses.  It is the responsibility of the licensee to use their professional judgment as to the content meeting the requirements for MFT therapeutic or Ethics coursework.  If a course is submitted and you are subsequently audited and a course is rejected, you will be given up to 90 days from the notification of course rejection to submit a replacement course.

Plus (click or tap to expand) + I have an LMFTA. Can I place my LMFTA on inactive (non-practicing) status?

LMFTAs should be mindful of the maximum allotted time frame (3 years, 4 with request for an extension approved) for completing all requirements for the LMFT as non-practicing status inactive status does not 'stop the clock' LMFTAs who do not meet the requirements within the maximum allotted time will be required to reapply for LMFTA.  The National MFT Examination score will not expire, nor will clinical and supervision hours earned while in the qualifying degree program.  However, hours accrued during the initial LMFTA will not carry over.

Plus (click or tap to expand) + I have logged into my license portal and there is no listing of my address, date of birth, etc. and the system is asking me to enter this information.

Implementing the new system requires consistency in formatting. Previous data systems (last year's renewal process and the main database) were not compatible. To avoid inconsistencies or inaccurate data in some instances as well as security of date of birth, social security number, etc. you will need to update the information requested as much as possible. Data such as your name, license number, license issue date and expiration date are considered 'static' data and cannot be changed by the licensee. Some fields such as exam score are optional for those who are currently licensed. Exam scores will be required for all new applicants. 

Plus (click or tap to expand) + Is there a “grace period” if I do not renew my license, certification or registration prior to the expiration date?

No, a late fee will be automatically added to your account and cannot be waived.  Essentially, your license must be reinstated and the fee is $200.

Plus (click or tap to expand) + Is there a “retired” status?

No, there is no retired status.

Plus (click or tap to expand) + What are the CE documentation requirements?

It is the licensee’s responsibility to obtain and maintain CE documentation with their professional records for three years. Licensees will need documentation of attendance for renewal purposes. The original certificate of attendance or other written verification of attendance should reflect the sponsor’s name, date of training, title of training/course title, number of hours awarded and your name.

Plus (click or tap to expand) + What are the minimum continuing education hours for annual license renewal?

20 hours and at least three of the 20 hours must be MFT Ethics coursework.  Refer to the Administrative Rules for more information.

Plus (click or tap to expand) + What if I become ill or incapacitated and unable to complete my continuing education requirements prior to renewal?

Upon written request from a licensee prior to the renewal date explaining the circumstances and/or verification from a licensed medical professional, the Board may grant an extension or exemption for all or part of the required hours.

Plus (click or tap to expand) + What is considered a contact hour or one (1) hour of continuing education?

Hours shall be granted for actual time spent as a learner in a structured, educational format. Breaks, lunches, business meetings, and committee meetings may not be counted. Proof of attendance must include a certificate denoting contact hour(s). In addition, the following (on line or traditional) may be utilized for continuing education: a 3 semester hour graduate level course = 45 contact hours, a 1 semester hour graduate level course = 10 contact hours or a 1 quarter hour graduate level course - 10 credit hours. Evidence of completion is a transcript verifying course completion.

Plus (click or tap to expand) + When are licenses renewed?

To verify your expiration date log-in to the licensee portal and review your profile.  Your expiration date is located there and you may also print a current license that indicates your expiration date.

Plus (click or tap to expand) + When can I begin acquiring continuing education hours for my first renewal?

Licensees may acquire/count continuing education hours from the initial date of licensure until the first renewal date.  After the first renewal, continuing education hours must be acquired between July 1 and June 30 of each renewal period/year.  Carryover hours are not permitted.

Plus (click or tap to expand) + Whom do I contact if I am having difficulties with the online renewal system?

For technical support, Email support@certemy.com or call 866-907-4088.

Plus (click or tap to expand) + Why am I being asked to provide information as to my Congressional District, county, race, gender, etc.)

These are optional fields, not published and are used for determining things such as eligibility for board appointments (appointments are required to be from different districts). The state is committed to diversity as well and having this data assists with the process.  The advocacy organization for MFTs (the NCAMFT) often asks the Board for lists of licensees by Congressional District when there is an issue before the legislature that may affect MFTs in the State of North Carolina.  The NCAMFT can more effectively provide legislative alerts and calls to action with this data.

Plus (click or tap to expand) + Why am I being asked to provide my social security number or Tax I.D. number.

The Board is required by state statutes to collect this information for State of NC required reports.  Social Security numbers may be used for background checks.