Contact the Board

Address

PO Box 10912
Raleigh, NC 27605

Important - Please read prior to sending your message to the Board as this may assist you with your inquiry, thanks!  

1) All information related to licensure ( if you don't see a link under the I Want To… on the home page, then at the top of the home page you will see ‘Licensure’, select that option and from within that you will see ‘Other Licensure Actions’).  For example, if you want to apply to take the National MFT Exam that is related to licensure so select the ‘Apply for License’ option and once you have created an account, applying for the exam will be the first step in the process. 

2) Current licensees (verify you are listed under the Verify a Licensee, 4th option under I Want To… on the home page).  If you are listed and try to log in with your current email address and get a message "Password or Email' incorrect,  DO NOT create a new account.  You already have an account but under a different email address (the one the Board had as your address of record at the time the new site was launched).  Instead, contact technical support directly (support@certemy.com) and they can assist you with login for the first time. 

3) In an effort to assist those contacting the Board office through email, the Board provides detailed answers to frequently asked questions. Please review the information on this website and the FAQs in the appropriate section prior to emailing the Board office.  If you would like to suggest FAQs to add, please submit those through the message system. Emails received are prioritized to enable the Board to manage multiple responsibilities.  Therefore, questions about licensure applications and requirements for licensure which are easily answered by reviewing the website will not receive top priority. No evaluation of credentials for licensure occurs until an application is completed and submitted.  Please reference the Application Checklist to determine which or if you should submit an application.  Resources do not allow for individual consultation on the pre-application process. Allow up to five (5) business days for a response to an email.  Multiple inquiries are not necessary.  The automatic email reply is confirmation your email was received.

Related Links

Licensure Portal Technical Support

For any technical support/questions about the portal system please contact:

Certemy
support@certemy.com
(866) 907-4088

Disclaimer

The information contained in this website is provided as a public service of the North Carolina Marriage and Family Therapy Licensure Board and does not constitute legal or professional advice. Neither the North Carolina Marriage and Family Therapy Licensure Board, any board member, board employee, representative or agent of the Board, nor any agency, officer, employee, representative of the State of North Carolina warrants the accuracy, reliability, or timeliness of any information included in this website and shall not be held liable for any losses caused by reliance on the accuracy, reliability, or timeliness of such information.

This website contains excerpts from the various sections of the North Carolina General Statutes which are applicable to marriage and family therapy and occupational licensing. Reasonable efforts have been made to produce an accurate and useful reference tool for the public and the practitioner. However, individuals are encouraged to refer to statutes and codes for more information.